ReceptIO setup

Teach your help desk what to say

Paste FAQs or documentation, review the entries, then try the chat before you publish.

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1. Paste your help content

Use one blank-line-separated block per entry. The parser is deterministic and does not send this text to an LLM.

Format: Q: or Question:, then A: or Answer:. Optional: Title:, Keywords:, Category:, Type: troubleshooting, and numbered Steps:.

How this works

Grounded answers, with a clear boundary

  • Review first: every parsed answer is editable or removable before it is used.
  • Save locally: this demo stores the current KB in this browser's local storage only — not in a database and not across devices.
  • No guessing: the preview only answers when deterministic retrieval finds a confident match. Otherwise it says it does not know and offers a human handoff.

Loading browser-local knowledge base…

2. Review entries (18)

The preview uses exactly what is shown here.

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3. Preview the chat

Try the answers before installing

Open the chat launcher in the lower-right corner. Ask a question from an entry, then ask something unrelated such as “Can you recommend a restaurant?” to verify the human-handoff response.